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与感冒一起到来的暗访调查员
The Spy Who Came In with a Cold


Brendan M. Reilly ... 其他 • 2019.01.17

我们去的是一家快捷诊所,位于购物中心一家香烟店的隔壁。诊所网站上有现场放射学检查的广告,而我们正需要做X线检查。听到我们的要求后,接待员竖起了眉毛;她之前没有听说过这个。她和我们说:“您要先去看医师。”

环顾四周,我也看不出来谁是医师。在这里工作的每个人都穿着灰绿色刷手服和白大褂,脖子上挂着听诊器。我忍不住想:“他们的听诊器平常用吗?”同时也想起了我的老利特曼听诊器。不过听诊器用不用也不重要,反正员工制服是管理层决定的,而不是考虑医疗需求;他们认为这样的员工制服让工作场所显得专业化,而且让工作人员之间显得民主平等。诊所的网站上写着:“我们是一个团队,我们与您同一阵线。”

不过网站没说“另一阵线”是谁。见识了这家诊所的营销伎俩之后,令我没想到的是居然有病得很重的人来这儿看病。一名患帕金森病的老人慢吞吞地从我们身边走过,他的胳膊在临时吊带里剧烈地抖动着。(他是独自一个人吗?他是怎么到这儿来的?)一名患严重脑瘫、瘦骨嶙峋的十几岁男孩儿对着帮他推轮椅的女孩儿咕哝着。(妈妈?这女孩儿是他的妈妈女孩儿自己看起来也只有十几岁)一名看不出年龄、蓬头散发的女人在她的座位上不安地摇晃着,双手抱着头,唱着“圣玛利亚,啊-咦-咦”。





作者信息

Brendan M. Reilly, M.D.
From the Geisel School of Medicine, Dartmouth College, Hanover, NH.

 

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